Index
Delivering Sustainable Performance
Performance management and measurement often get a bad press, whoever said: “wonderful, I have my performance development review today!” or “great day today, we’re reviewing our KPIs!”? But it needn’t be this way.
At Bourne Performance, our view is that good performance management and measurement is about helping your organisation to be successful and to endure. It should help you to make your organisation an attractive place to work, whilst also delivering the goods in terms of fulfilling your objectives.
But what is good organisational performance? Is it about achieving your objectives? Choosing the right objectives? Satisfying your customers’ needs? Perhaps it is more about satisfying financial requirements? Or ensuring the organisation is sustainable, and provides an excellent service to the local community as well as delivering returns to stakeholders.
The answer, of course, is that good performance includes all these and more.
If your performance systems are making people yawn then come and talk to us!
We Help Organisations To…
- Measure and Demonstrate Impact
- Review their Performance Process
- Build Sustainable Performance
- Design Appropriate KPIs
- Support Employees through Coaching
Public Sector
Pressure to demonstrate value for money, to ensure effective outcomes and to operate within strict budgetary limits are at an all-time high. Our experience within the public sector can help you to define the outcomes required, plan the interventions needed and measure progress along the way.
Charities
For charities and not-for-profit organisations measuring and demonstrating impact is the core way of showing supporters, funders and beneficiaries what has been achieved and of motivating and engaging them. Our support will help you to measure and define what those impacts are and to establish where your efforts should be focussed to achieve more.
SMEs
Managing and measuring performance for SMEs may seem less important than focussing on day-to-day operations as both time and resources are limited. This is not the case. We can help you build a system that will help you track progress, know where to focus your efforts and ensure limited resources are put to the best use.
Large Corporations
Whether it’s managing multiple sites or ensuring different teams collaborate on goals, tracking performance across organisations and feeding back intelligence is crucial. We implement performance management systems that help you turn that intelligence into action.
Who We Are
Pippa Bourne
Visiting Fellow at Cranfield School of Management.
She has general management and leadership experience gained from a variety of roles including developing and running successful education and training businesses within professional bodies and universities.
Mike Bourne
Professor of Business Performance at Cranfield School of Management
His particular interest is in the interface of performance measurement with strategic management and control systems.
Latest
Supporting the Jordanian Government
Governments around the world regularly struggle to implement their policies. Developing a policy is the start of the process, this makes a good headline, but the headline comes back to haunt you when the policy fails in implementation. The successful…
Strategic Intent
How often do we look five or ten years out? Only by doing this can we clearly articulate our strategic intent. Having done this we can work back to the present, and decide how we are going to start to build our future with the strategic intent in min…
Performance Management: What lessons can we draw from the Coronavirus pandemic?
At the time of writing, the coronavirus pandemic is reaching its peak in the UK. In the years to come there are bound to be thousands of pages written about what went wrong, what went well and what could have been done better. No doubt, over ti…